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Remote Desktop for iPhone, iPod Touch and iPad
Support.
In this page you can find a quick configuration and usage tutorials
Make sure you have a VNC server installed and running on the computers you want to connect to.
Enable VNC Server on a Mac.
  • Mac OS X comes with its own built-in VNC server. To configure it, select System Preferences from the Apple menu bar or from the dock.
  • Select Internet & Network - Sharing
  • Enable Screen Sharing, use All Users and click (Computer Settings). "Only these users" is a special Apple option not supported in the standard VNC protocol. The IP address for the Mac can also be seen in the window. The IP address is needed to configure VNC Client. The IP address shown in the Mac OS X Screen Sharing may be a name only known to the DNS for the Mac, not the iphone. In Mac:System Preferences - Network, the IP address for the Mac can also be located.
  • Type a secret password for the Server. Same password must be used in VNC Client.

Find your external IP or Hostname.
In case you have just one PC connected directly to the Internet with a real and static IP address (e.g. 92.182.42.12) then you can skip this step. Use the computer external IP address in the Hostname or IP Address field of Remote Desktop and you're good to go. If however this address is assigned dynamically and it changes and/or you have a wireless router then read to see how you can solve this problem.

If you have a wireless router in your home then your PC will have a virtual IP address (e.g. 192.168.1.105).
  • If you want to connect from your iPhone/iPad that are also connected to the same router (WiFi activated) then you have to use this address in the Hostname or IP Address field.

  • If you want to connect using the EDGE/3G/4G network of your iPhone/iPad then you have to find out the external IP of your router because that's the IP address you need to connect to.
Most Internet Service Providers assign IP address dynamically and that means the IP address you knew you had when you left your house might not be assigned to you by the time you try to connect to your home network. To solve this problem you can use no-ip.com.

no-ip.com offers a free DNS service and they have a solution that tracks changes to your IP address and automatically apply them to your domain. To do this you have to signup on their website, choose a hostname for your current external IP address (e.g. joe-home-network) and if that name is not used by someone else they will create the hostname joe-home-network.no-ip.com that will always point to your wireless router.

You will also have to install a program on your PC that communicates with their servers and notifies them of any IP changes. This is called DUC (Dynamic DNS Update Client).

Once you complete the process of creating the host and you install their software that automatically updates this hostname with the external IP of your router then you can use the hostname when you try to connect.

You can read more about the free DNS offer at:
http://www.no-ip.com/services/managed_dns/free_dynamic_dns.html
Create a new account at:
http://www.no-ip.com/newUser.php
You can download DUC from:
http://www.no-ip.com/downloads.php

You will need to do one more step: forward the ports in your router to allow access from the Internet to your PC. You can read about this in the next section.
Port forwarding for PCs behind routers.
If the PC you're trying to connect to is behind a router then you have to forward the port of the computer you want to connect to.

Take for example the network bellow. If you want to connect to the wired computer (192.168.1.101) then you'll need to add a rule in the router to forward calls to port 5900 to the internal IP 192.168.1.101. This can be done in different ways depending on your router brand and model. You can try searching http://portforward.com/ for a specific tutorial for your router.


After you're done with this all calls to your external IP and port (82.173.64.93:5900) will be forwarded to the computer behind the router (192.168.1.101:5900).

If you configured your Remote Desktop to listen to listen on a different port then you'll have to forward that port.

To test that your configuration works visit http://canyouseeme.org/ from your PC and type in your forwarded port (5900). canyouseeme.org automatically detects the external IP address and it will try to connect to your port, exactly as Remode Desktop does when it connects from outside the network. If it works then you can use Remote Desktop. If it doesn't then check again your network setup. Also check that your router has the external IP listed on canyouseeme.org. In some cases there might be another router with a virtual address after your router.

You will only be able to connect to one of the computers in your LAN.
Remove ads.
To remove the ads you have to purchase an in-app feature that costs 0.99$. To do this tap the Disable Ads button. A confirmation window will appear and if you tap Buy, the request will be sent to the App Store to finish the purchase.

Once the purchase is finished the button and the banner will dissapear. If this does not happen just close the app completely (remove it also from the background apps) and then restart it.
Full screen.
While you are connected to a computer you can close the upper navigation bar by tapping . The navigation bar will retreat. To bring it back tap

Special keyboard combinations.
When you create a connection you can set the server OS type. If you choose Mac you get access to the Mac OS keyboard shortcuts menu. If you select Win, you get access to the Windows keyboard shortcuts.

Windows:

Since you don't have the Windows key, nor the function keys, we made a shortcut for some of the more common key combinations that you might need. To access that menu tap the windows key from the navigation menu while you are connected to a computer.

With just one tap you'll be able to send CTRL+ALT+DEL, Windows key, Windows + L (Logout), Windows + D (show desktop), ALT+Tab (switch between open windows), ALT+F4 (close active window).

Mac OS:

If you chose Mac OS as your target OS you will see a new button in your upper bar: . Tapping it will bring a menu from which you can choose to send any of these commands: F11, F9, Command + Tab, Command + Q, Show/Hide Dock, Force Quit Application, Logout.
Right-click, drag&drop.
To perform a right-click tap and hold without releasing for a second or two, until the right menu appears.

The drag&drop gesture is similar to the one you do on a laptop's mouse pad. Double click and don't release your finger on the second tap. Hold the finger down on the screen, move it to the desired drop position and release it.
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